Do you have a pressing question about data recovery? Are you more comfortable talking through chat programs than on the phone? Do you want to stay quiet about your data recovery emergency (perhaps to avoid upsetting a parent, spouse or boss?)

24 Hour Data now offers live chat provided by LivePerson. Your 24 Hour Data representative will answer all your questions about the data recovery process, how to start a data recovery, and the many ways 24 Hour Data can help you get your mission critical data back, fast. 

If our customer service rep can’t answer your question, she can help you connect, via phone or email, with a data recovery expert that can provide more information.

Completely Secure, for Your Peace of Mind

When we selected a live chat program to incorporate into our website, we knew it had to offer the same level of security we offer our data recovery customers. When you begin the data recovery process with us, you know your recovered data is safe, secure and confidential. We work in an SAS 70 II certified facility, and treat your data as classified information — which it is.

We wouldn’t settle for any less than the best security for our chat, either. Our live chat program, accessible from every page of our website via the icon in the right hand column,  is certified by McAfee SECURE Services. When the Trustmark appears, it means your LivePerson communications channels have passed the intensive daily security scan. It means you’re safe from links to dangerous sites, phishing or having your personal data accessed from your hard drive during the communication.

Just Another Way We Serve Customers

We take pride in knowing our data recovery experts are available 24/7 to serve our customers. We know that when you’re facing a data emergency, you need a caring voice, a real person, on the other end of the line. Our Live Chat program brings that same level of service to you through yet another medium.

When you reach out, 24 Hour Data is listening.