The Data Recovery Process: What You Need to Know


It’s happened. Your hard drive or server has failed, and you can’t recover lost data. But you’re smart. You call data recovery experts before you try to recover lost data yourself and do irreparable damage to your data and your systems. Even dialing the phone is a scary process: Will the data recovery experts be able to recover lost data? How quickly? And what can you do to help the data recovery process?

 Call Us to Begin the Data Recovery Process

You can begin the data recovery process easily online or with a simple phone call. Our experienced service professionals are available 24 hours a day, 7 days a week to begin your data recovery process or answer your questions.

Be prepared to provide the following information for all storage




Serial Number:

Operating system:

Nature of failure: (The specifics of your problem)

Files/Folders/Data You Need:

 Depending on whether you’re trying to recover lost data on a hard drive, server, flash drive, or another form of storage media, you may need a few simple tools, like a screwdriver. This will be to remove your hard drive from your computer.

 You’ll also need packing materials to ship the hard drive back to us. Mail flash drives in a padded envelope so they are not crushed or damaged during shipping. Pack hard drives carefully in a secure box with plenty of packing material as padding.

 If you have more than 250GB worth of data, you’ll also want to provide us with a destination hard drive for your recovered data. If we fail to recover your data, we will pay shipping to return all materials to you, free of charge.

 The data recovery process is easier than you think, and the odds that we’ll recover lost data successfully are high. 

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24hr-testimonials-quoteWOW... fantastic customer experience! Submitted a totally dead 1TB drive for recovery yesterday now its fully recovered before noon the next day! Exceptional customer service, and impeccable reputation. Thank you 24 Hour Data, ever so much for getting my valuable data recovered and back to me. Very reasonable rates. My hat goes off to the BEST data recovery service in Dallas or in the country for that matter! You will not be disappointed using their services....

Mark Davis
Bear Technologies

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