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Data Recovery Pricing
Learn about our fair and honest pricing and our “no data, no charge” guarantee.
Data Recovery Pricing
Of course you want to know how much your data recovery will cost before you commit.
Pricing is determined by several factors.
But it’s important to know that no company can give you an accurate quote or diagnostic of what is wrong with your drive without seeing the drive first. If you call a data recovery company and they give you a quote and diagnosis without seeing the drive - run!
24 Hour Data will always need your hard drive, SSD, or other storage media in our hands before we quote a price. But once we deliver that quote, we stick to it. We never charge you more than we quoted. You can trust our pricing will be fair and honest every time.
Free Estimate
At 24 Hour Data, we guarantee our clients a free estimate for standard service within 24 hours of receiving a storage device.
Our lab specialists use many advanced diagnostic tools to find the best way to repair the storage media and completely recover all the data stored on the device. We do not outsource our services.
Upon diagnosis, an email will be sent containing the cost of the data recovery and a brief explanation of the issue as determined by the engineer. We understand not everyone wants to pay to recover their data. You have that choice, and we won’t pressure you to make a decision.
If you do not want us to proceed with your data recovery, we part ways, and that’s it.
But if you do choose 24 Hour Data to recover your lost data, you will enjoy the security and peace-of-mind of our “no data, no charge” guarantee.
No Data. No Charge.
We have always maintained a “no data, no charge” policy at 24 Hour Data.
If our recovery process fails to produce usable data for our clients, the storage media is returned free of cost. Even though we maintain an above-industry-standard success rate, data recovery can never be 100% promised.
Our technicians are specially trained in all types of data recovery and our laboratories have state-of-the art equipment, ensuring the best possible environment for a complete and successful data recovery.
Pricing Estimates
Pricing comes down to device storage capacity, device type (Hard Drive, RAID, SSD), and the issue with the device. The standard diagnostic and quote are free of charge.
| Logical Hard Drive Recovery | 1TB or less $550
2TB $750 each additional TB $150 7TB or greater $1500 |
| Logical Hard Drive Emergency Recovery | Call for Pricing * |
| Physical Hard Drive Recovery | 1TB or less $850
2TB $1000 each additional TB $250 8TB or greater $2500 (price includes up to 2 read/write head changes) |
| Physical Hard Drive Emergency Recovery | Varies on Drive Capacity & Issue |
| RAID Recovery | Call for Pricing |
| SSD Recovery | $850 (drive powers on)
$1250 (drive does not power on) |
| SSD Emergency Recovery | Call for Pricing |
| VMware & Virtual Recovery | Call for Pricing |
| VMware & Virtual Emergency Recovery | Call for Pricing |
| Flash Drive Recovery | Call for Pricing |
| Flash Drive Emergency Recovery | Call for Pricing |
Once 24 Hour Data quotes you a price for recovery we stick to the quoted rate, even if the data recovery takes three or four times the labor we quoted. 24 Hour Data will only bill you what we quoted - every time and no matter what. "No Data, No Charge" guarantee is only if the data is not recoverable. Once the quote is accepted, the data recovery cannot be cancelled.
* For emergency data recovery, 24 Hour Data charges a non-refundable emergency diagnostic fee. During normal business hours, the emergency diagnostic fee is $250 (up to 2 devices), due prior to diagnostic. Outside normal business hours, the emergency diagnostic fee is $1,000 (up to 3 devices), due prior to diagnostic.
Emergency Diagnostic starts immediately after fee is paid and the engineer has received the device. Emergency Data Recovery Service is billed half due upfront as Emergency Attempt Fee (non-refundable) and the remaining due upon a successful recovery. Please read our Terms & Conditions for more details.
† Emergency RAID Recovery is high-end work and may require a higher minimum fee. However, each case will vary depending on RAID Level, capacity of drives, RAID failure, and number of drives. Call for pricing.
Our Happy Customers
Our organization has relied on the staff at 24 Hour Data on numerous occasions over the past couple of years. The engineers are very thorough and highly reliable not only at data recovery but also in explaining the circumstances that led to the device failures. The staff have always been cordial and service-oriented with me, and I do not hesitate to contact them with questions or needs. 24 Hour Data is a great local resource for us and I highly recommend their services for any data recovery needs.
Brian Wilson
Dr Pepper / Snapple Group